Stage 1: Voluntary Conservation Action Steps

The first stage in the Authority's Drought Contingency Plan is Voluntary Conservation. During this first stage, customers will be asked to voluntarily reduce their indoor and outdoor water consumption. If drought conditions worsen, Mandatory Restrictions will be enacted. Action steps include:

1. Customers will be asked to reduce outdoor water use by only using water before 10 a.m. and after 7 p.m. and by:
• Reducing turf watering;
• Using a broom, not the hose, to clean driveways and sidewalks;
• Reducing vehicle washing;
• Using bucket watering instead of hose watering when possible; and
• Turning off ornamental fountains.
2. Customers will be asked to reduce indoor water use by:
   • Identifying and repairing leaks;
   • Turning off the water while shaving, brushing teeth, etc;
   • Reducing shower time to five minutes or taking baths with less water;
   • Only using the clothes washer and dishwasher machines when there are full loads;
   • Storing water in the refrigerator instead of running it to get it cold; and
   • Installing water-saver devices in the home, such as low-flow toilets and shower heads.
3. The Western Virginia Water Authority will maximize alternative water sources such as stand-by wells.

The Authority reserves the right to modify this plan as conditions change.

If you have questions about the Authority's Drought Contingency Plan, please contact Customer Service.