Western Virginia Water Authority
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Reservoir Levels
Click to see today's reservoir levels.
1/8/2026
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Current Outages Map
Is there a water line break in your area? Search for your address on our Outage Map to see outages and estimated times of repair.
12/8/2025
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Important Notice: Malicious Domain Name Circulating
12/12/2025 10:00:00 AM
Preliminary Pretreatment Wastewater Survey Form
Cooperation between local industry and the Water Authority’s pretreatment office ensures a healthy living and working environment for all who live throughout the Roanoke Valley. There are limitations as to what local industries can discharge into the sanitary sewer system. When industries abide by these regulations, the environmental health of the Roanoke River and the entire valley is protected.
Please complete the form below to help us understand more about the wastewater discharge you are sending to the sanitary sewer.
Water Pollution Control Plant
Industrial Pretreatment Division
Cassandra Altice, Manager
1502 Brownlee Avenue SE
Roanoke, VA 24014
cassandra.altice@westernvawater.org
Phone: 540.283.8272
FAX: 540.283.8281
