Western Virginia Water Authority
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Boil Water Advisory - Limited Area
Boil Water Advisory for a limited number of customers on Denise Circle, Sourwood Street, and Wesvan Drive Roanoke
11/8/2025
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40 Years After - Remembering the Flood of 1985
11/5/2025 3:17:00 PM
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Dig with Care
Be safe. Call 811 before you dig.
8/29/2025 8:30:00 AM
Industrial Pretreatment
WHY PRETREAT?
It is the Water Authority’s responsibility to make sure federal standards for wastewater discharge are met. Cooperation between local industry and the Water Authority’s pretreatment office ensures a healthy living and working environment for all who live throughout the Roanoke Valley. There are limitations as to what local industries can discharge into the sanitary sewer system. When industries abide by these regulations, the environmental health of the Roanoke River and the entire valley is protected. Sampling is performed on the industrial wastewater flow a few times a year and a walk-through inspection of the facility is done a minimum of once a year. Through cooperation with the Water Authority, local industries participate in the maintenance of a healthy environment.
Printable Forms
- Wastewater Rules and Regulations
- Significant Discharger Application
- Special Event Application for Temporary Wastewater Discharge Permit
- Local Limits
- Preliminary Pretreatment Wastewater Form
DO YOU NEED A PERMIT?
All significant industrial users must receive a discharge permit.
A significant industrial user is defined as a user that:
- Discharges an average of twenty-five thousand (25,000) gpd or more of process wastewater to the Publically Owned Treatment Works (POTW) excluding sanitary, noncontact cooling and boiler blowdown wastewater); or
- Contributes a process wastestream which makes up five (5) percent or more of the average dry weather hydraulic or organic capacity of the POTW; or
- Is designated as such by the control authority on the basis that it has a reasonable potential for adversely affecting the POTW's operation or for violating any pretreatment standard or requirement.
- A user subject to categorical pretreatment standards.
With the exception of categorical industries, if found that a user meeting the significant industrial users criteria has no reasonable potential for adversely affecting the POTW's operation or for violating any pretreatment standard or requirement, the control authority may at any time, on its own initiative or in response to a petition received from a user, and in accordance with procedures in 40CFR 403.8(f)(6), determine that such user should not be considered a significant industrial user.
PARTNERSHIP FOR COMPLIANCE
The Water Authority Pretreatment Program focuses on providing program assistance to permit holders in an effort to minimize the potential for violations. We believe the success of the treatment program is directly related to the level of partnership which can be established between the treatment plant and local businesses and industries. While the Water Authority must follow minimum prescribed standards regarding the administration of the program, we will continue efforts to work with businesses in order to achieve a fair and balanced approach to pretreatment.
Serving the City of Roanoke, the Counties of Botetourt, Franklin and Roanoke, the City of Salem and the Town of Vinton.