Our walk-in customer service and payment lobby is closed until further notice.  Please click Payment Options for a listing of all the ways you can pay your bill or call us at 853.5700.

Did You

  • The cost of one bottle of water from a vending machine is equivalent to the cost of drinking 8 glasses of tap water every day for a year.
  • A gallon of water weighs 8.34 pounds.
  • The Water Authority maintains almost 1500 miles of drinking water pipes. If you put them end-to-end, they would stretch from Roanoke to Colorado Springs, CO.
  • At one drip per second, a faucet can leak 3,000 gallons of water per year.
  • Water is the only substance naturally found on earth as a solid, liquid and gas.
  • Over 713 gallons of water go into the production of one cotton T-shirt.
  • The Authority’s Water Pollution Control Plant is regarded as one of the best bird-watching areas in the mid-Atlantic region.
  • The Water Authority maintains over 6,000 fire hydrants in our service area. Fire hydrants are connected to the public drinking water distribution lines, so water from a fire hydrant is drinking water.
  • There are over 23,000 manholes in our service area.
  • Carvins Cove Natural Reserve is the second largest municipal park in the United States.
  • The Authority’s Water Pollution Control Plant covers over 100 acres of land.
  • More people in the world have a mobile phone than have a toilet.
  • The Water Authority treats 19-million gallons of drinking water a day although we have the capacity to treat 56-million gallons per day.
  • The Authority’s Water Pollution Control Plant treats almost 37-million gallons of wastewater a day from all across the Roanoke Valley.
  • There are 51 drinking water storage tanks in our service area. They each hold between 500,000 – 2-million gallons of water.
  • Most of the treated drinking water used in a home is for toilet flushing.

water drops



Boating and Fishing

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low profile dock Cove
fishing at Carvins Cove
kayak on water
fishing from a boat

Please click our News Link on the home page for the most current information on Carvins Cove amenities as information is subject to change due to COVID-19 restrictions.


Fishing at Carvins Cove Natural Reserve

  • Fishing is allowed from the shore, fishing piers, rented row/jon boats, and from personal boats launched at Carvins Cove.
  • Fishing is not allowed from rental kayaks or paddle boats.
  • All those over age 16 wishing to fish at Carvins Cove must have a valid Virginia Fishing Permit.
  • To fish at Carvins Cove, please pay the $3 daily/$25 annual land use fee or Boat Launching fee (see below) depending on fishing location.   Land Use or Boat Launching rates are also published  on the rates and fees page.
  • To protect this drinking water source, only non-aquatic bait may be used at the reservoir.

Fishing is permitted during Boat Landing hours: 

April 1 through September 30: 6:30 am - 9:30 pm

October 1 through March 31: 8:30 am - 6:30 pm


Boating in Carvins Cove Reservoir

Boating on The Cove from both personal and rented boats is permitted under certain conditions described below. Boating rules and fees help provide recreational opportunities for visitors while still maintaining the safest, highest quality drinking water possible. It is very important for boaters to understand all the responsibilities involved with boating before arriving at The Cove.

  • Rentals may be restricted at the discretion of the Western Virginia Water Authority in the event of low or high water, high winds, or other problems. Hours of operation are subject to change at the sole discretion of the Western Virginia Water Authority.
  •  Boats on trailers may be launched from a designated boat launching ramp.
  • Kayaks and canoes may be launched from the shore or from the 10 by 60 foot low-profile dock that enables easier entry into or onto kayaks, canoes, stand up paddleboards, and rowing shells.


Boat Rentals

Due to the COVID19 emergency, boats will not be available for rental at Carvins Cove until further notice.  We do not want guests sharing the personal flotation devices at this time.  Guests are still allowed to launch their own boats.

Please note, rental payments are cash or check only.  Sorry, we cannot accept credit or debit cards.

Rental hours (weather permitting and first-come/first-served):

  • April 1 through Memorial Day and Labor Day through October 31 rental hours begin at 7:00 am, and boats must be returned by 6:00 pm (last rental at 5:00 pm). 
  • Memorial Day through Labor Day rental hours begin at 7:00 am, and all rental boats must be returned by 7:30 pm (last rental at 6:30 pm).
  • Boats are not rented November through March.

Rental Fees:

  • 14' Boats: $5.00 per hour, or $25 per day (includes oars and required PFD)
  • Kayaks: Single kayaks are $10 for one-hour, $15 for two hours and $25 for four hours . The tandem (2 seat) kayaks are $15 for one hour, $20 for two hours and $30 for four hours. (includes paddles and required PFD)

Rental Information:

  • Approved Personal Flotation Devices (PFD) are required and included in the rental fee.
  • Pets are not allowed on rented boats.  Dogs are not allowed in the water.
  • Visitors must be at least 16 years old to rent a boat at Carvins Cove.  Please present a valid Drivers License.
  • Guests under age 16 must be accompanied by a parent or guardian.
  • Swimming is not permitted.


Bring Your Own Boat

  • All personal boats launched at Carvins Cove have to be out of other waters for at least the previous three weeks to minimize the chance of spreading invasive species.
  • While on the reservoir, boaters can only use motors rated at 10 HP or less.  If your boat also has a larger motor, you must remove your propeller while boating on the reservoir.
  • Approved Personal Flotation Devices (PFD) are required for all boaters.

Boating hours:

  • April 1 to September 30: Seven days a week, 6:30 am to 9:30 pm
  •  October 1 to March 31: Seven days a week, 8:30 am to 6:30 pm


Boat launching fees:

Cash or check only please.  The following fees include inspection:

  • No motor: Annual fee $75, Daily Fee $5
  • Up to 10 HP motor: Annual fee $100, Daily Fee $10


Inspection fees for private motors:

Cash or check only please. These fees apply to the use of private motors on boats rented at the Cove:

  • Electric Motor: $2
  • Gasoline Motor: $2


Keep the zebra mussel out of The Cove!

611.3734 In recent years, the striped, fingernail-sized zebra mussel was introduced to the waters of North America from the Caspian Sea region of eastern Europe. This exotic pest has no natural predators on this continent to keep its population in check and has caused serious problems in North American waters. The zebra mussel can clog water-intake systems, degrade aquatic environments, harm fish and native mussel populations, and contribute to taste and odor problems in the production of drinking water.

The introduction of zebra mussels to Carvins Cove Reservoir would be bad news since a reproducing population can spread rapidly through the water supply.

Check out the Virginia Cooperative Extension's zebra mussel page to learn more.



You may also enjoy:

Hiking, Biking and Boating Brochure

Stand Up Paddleboarding Information

Current Reservoir Level

Carvins Cove Rates and Fees


Carvins Cove Boat Landing at the Reservoir
9644 Reservoir Road
Roanoke, VA 24019

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