Our walk-in customer service and payment lobby is closed until further notice.  Please click Payment Options for a listing of all the ways you can pay your bill or call us at 853.5700.

Did You

  • The cost of one bottle of water from a vending machine is equivalent to the cost of drinking 8 glasses of tap water every day for a year.
  • A gallon of water weighs 8.34 pounds.
  • The Water Authority maintains almost 1500 miles of drinking water pipes. If you put them end-to-end, they would stretch from Roanoke to Colorado Springs, CO.
  • At one drip per second, a faucet can leak 3,000 gallons of water per year.
  • Water is the only substance naturally found on earth as a solid, liquid and gas.
  • Over 713 gallons of water go into the production of one cotton T-shirt.
  • The Authority’s Water Pollution Control Plant is regarded as one of the best bird-watching areas in the mid-Atlantic region.
  • The Water Authority maintains over 6,000 fire hydrants in our service area. Fire hydrants are connected to the public drinking water distribution lines, so water from a fire hydrant is drinking water.
  • There are over 23,000 manholes in our service area.
  • Carvins Cove Natural Reserve is the second largest municipal park in the United States.
  • The Authority’s Water Pollution Control Plant covers over 100 acres of land.
  • More people in the world have a mobile phone than have a toilet.
  • The Water Authority treats 19-million gallons of drinking water a day although we have the capacity to treat 56-million gallons per day.
  • The Authority’s Water Pollution Control Plant treats almost 37-million gallons of wastewater a day from all across the Roanoke Valley.
  • There are 51 drinking water storage tanks in our service area. They each hold between 500,000 – 2-million gallons of water.
  • Most of the treated drinking water used in a home is for toilet flushing.

water drops



Employment Opportunities

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Current Openings

It takes knowledgeable, conscientious people to deliver clean drinking water and to ensure that wastewater is treated in an environmentally safe manner. It takes people who like to work in the field and people who work in the office. And it takes people who want to make their community better. If you like the challenge and the responsibility of protecting the public health and our environment, then the Western Virginia Water Authority could have the job for you!

JobTypeApplication DeadlineSalary
Engineering/GIS InternInternOpen Until FilledHourly
Industrial Electrician I-IIFull TimeOpen Until FilledHourly
Program Manager - Planning and Asset ManagementFull TimeOpen Until FilledSalary/Exempt
Utility Construction Technician I Asphalt Part-TimePart Time with BenefitsOpen Until FilledHourly
Utility Construction Technician I-III CIPFull TimeOpen Until FilledHourly
Wastewater Operator TraineeFull TimeOpen Until FilledHourly
Water Distribution Operator IFull TimeOpen Until FilledHourly
Water Quality Technician 1Full TimeOpen Until FilledHourly

Applying for a career with the Water Authority

Applications are only accepted for current open positions and must be completed online.

If for some reason you are unable to attach documents i.e., cover letter, resume, please fax these items to (540) 283-8208.

If you need assistance completing the on-line application, please contact (540) 283-2952. If there is no answer, please leave a message and a representative from the Authority will get back to you as soon as possible. Please note that this line is only actively monitored Monday-Friday 8am - 5pm.

Returning Applicants:

If you have forgotten your PIN (personal identification number) to access your application, please call 540-283-2952.


Types of positions offered at the Water Authority

Full time positions


Part time with Benefits Positions


Part time without Benefits Positions

  • Workers are scheduled for up to 29 hours a week
  • These positions do not include benefits.



  • Applicants must be enrolled and active in a high school or college curriculum that is beneficial to both the student and the Water Authority. College students must take a minimum of 6 credits in at least two out of three semesters for a total of 12 minimum credits per college year or be enrolled in a Graduate program.
  • These positions do not include benefits.
  • For more information on our internship program, please click on the internship link above.


Registered High School Apprenticeship Program

The Western Virginia Water Authority started a Registered High School Apprenticeship Program with Roanoke County Public Schools in 2017 to train rising Juniors for careers in the water and wastewater industry.  Students earn credentials and graduation credits simultaneously taking classes in high school while working with a mentor approximately 16 hours per week in a paid position at the Authority. 

Students who are interested in this program should coordinate with their high school guidance counselor to participate in a parent/student meeting and tour the Authority’s facilities.  Competitive interviews are conducted annually during February or March to select the next class of apprenticeship students.   

Apprenticeship Program Outline

Important Dates to Keep in Mind When Applying for This Position



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A little about the E-Verify program.

The Western Virginia Water Authority participates in the E-Verify program. The E-Verify is a program that electronically confirms an employee’s eligibility to work in the United States after completion of the Employment Eligibility Verification Form (Form I-9). 

Western Virginia Water Authority is dedicated to ensuring equal employment opportunity in its hiring practices. The completion of this section is voluntary and the information will not be used in any way to determine your eligibility for employment. Your responses will be used for statistical purposes only and will be kept in a confidential file, separate from your employment application.

Federal law prohibits unlawful discrimination on the basis of race, color, gender, age, national origin, religion or disability. As a local government employer, Western Virginia Water Authority complies with government and equal employment regulations.