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Did You

  • The cost of one bottle of water from a vending machine is equivalent to the cost of drinking 8 glasses of tap water every day for a year.
  • A gallon of water weighs 8.34 pounds.
  • The Water Authority maintains almost 1500 miles of drinking water pipes. If you put them end-to-end, they would stretch from Roanoke to Colorado Springs, CO.
  • At one drip per second, a faucet can leak 3,000 gallons of water per year.
  • Water is the only substance naturally found on earth as a solid, liquid and gas.
  • Over 713 gallons of water go into the production of one cotton T-shirt.
  • The Authority’s Water Pollution Control Plant is regarded as one of the best bird-watching areas in the mid-Atlantic region.
  • The Water Authority maintains over 6,000 fire hydrants in our service area. Fire hydrants are connected to the public drinking water distribution lines, so water from a fire hydrant is drinking water.
  • There are over 23,000 manholes in our service area.
  • Carvins Cove Natural Reserve is the second largest municipal park in the United States.
  • The Authority’s Water Pollution Control Plant covers over 100 acres of land.
  • More people in the world have a mobile phone than have a toilet.
  • The Water Authority treats 19-million gallons of drinking water a day although we have the capacity to treat 56-million gallons per day.
  • The Authority’s Water Pollution Control Plant treats almost 37-million gallons of wastewater a day from all across the Roanoke Valley.
  • There are 51 drinking water storage tanks in our service area. They each hold between 500,000 – 2-million gallons of water.
  • Most of the treated drinking water used in a home is for toilet flushing.

water drops



Voluntary Conservation Action Steps

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Stage 1: Voluntary Conservation Action Steps

The first stage in the Authority's Drought Contingency Plan is Voluntary Conservation. During this first stage, customers will be asked to voluntarily reduce their indoor and outdoor water consumption. If drought conditions worsen, Mandatory Restrictions will be enacted. Action steps include:
  1. Customers will be asked to reduce outdoor water use by only using water before 10 a.m. and after 7 p.m. and by:
    • Reducing turf watering;
    • Using a broom, not the hose, to clean driveways and sidewalks;
    • Reducing vehicle washing;
    • Using bucket watering instead of hose watering when possible; and
    • Turning off ornamental fountains.
  2. Customers will be asked to reduce indoor water use by:
    • Identifying and repairing leaks;
    • Turning off the water while shaving, brushing teeth, etc;
    • Reducing shower time to five minutes or taking baths with less water;
    • Only using the clothes washer and dishwasher machines when there are full loads;
    • Storing water in the refrigerator instead of running it to get it cold; and
    • Installing water-saver devices in the home, such as low-flow toilets and shower heads.
  3. The Western Virginia Water Authority will maximize alternative water sources such as stand-by wells.

The Authority reserves the right to modify this plan as conditions change.

If you have questions about the Authority's Drought Contingency Plan, please contact Customer Service at 853-5700 or send an email.