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Did You

  • The cost of one bottle of water from a vending machine is equivalent to the cost of drinking 8 glasses of tap water every day for a year.
  • A gallon of water weighs 8.34 pounds.
  • The Water Authority maintains almost 1500 miles of drinking water pipes. If you put them end-to-end, they would stretch from Roanoke to Colorado Springs, CO.
  • At one drip per second, a faucet can leak 3,000 gallons of water per year.
  • Water is the only substance naturally found on earth as a solid, liquid and gas.
  • Over 713 gallons of water go into the production of one cotton T-shirt.
  • The Authority’s Water Pollution Control Plant is regarded as one of the best bird-watching areas in the mid-Atlantic region.
  • The Water Authority maintains over 6,000 fire hydrants in our service area. Fire hydrants are connected to the public drinking water distribution lines, so water from a fire hydrant is drinking water.
  • There are over 23,000 manholes in our service area.
  • Carvins Cove Natural Reserve is the second largest municipal park in the United States.
  • The Authority’s Water Pollution Control Plant covers over 100 acres of land.
  • More people in the world have a mobile phone than have a toilet.
  • The Water Authority treats 19-million gallons of drinking water a day although we have the capacity to treat 56-million gallons per day.
  • The Authority’s Water Pollution Control Plant treats almost 37-million gallons of wastewater a day from all across the Roanoke Valley.
  • There are 51 drinking water storage tanks in our service area. They each hold between 500,000 – 2-million gallons of water.
  • Most of the treated drinking water used in a home is for toilet flushing.

water drops



Mandatory Conservation Action Steps

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Stage 2: Mandatory Restrictions Action Steps

As drought conditions worsen, customers are required to reduce their water use. In addition to the steps in place under Voluntary Conservation, the following Mandatory Restrictions will be in place:

  • Customers will only be permitted to water shrubbery, trees, lawns, grass, plants or other outdoor vegetation one time per week and only before 10 a.m. and after 7 p.m.;
  • Golf courses will only be allowed to be watered before 10 a.m. and after 7 p.m.;
  • Washing vehicles except from a bucket or other container not exceeding three-gallons in capacity or with recycled water will be prohibited;
  • Washing driveways, sidewalks, exteriors of homes or other outdoor surfaces will be prohibited; however, any person regularly engaged in the business of washing such areas shall be permitted to use water for such purposes as long as the amount of water being used is minimized;
  • The operation of any ornamental fountain or similar structure using water will be prohibited;
  • The water level in swimming pools may be supplemented only to the extent necessary to preserve structural integrity or to provide for the safe operation of the pool’s chemical feed equipment;
  • Restaurants and similar establishments will be prohibited from serving water unless specifically requested by the customer;
  • Residential sewer exemption credits will be suspended;
  • Flow-testing of fire hydrants will not be permitted; and
  • The Authority will assist non-residential customers in developing water conservation plans.
  • Customers who do not abide by these mandatory restrictions will be subject to an educational warning letter for the first offense and charged the Authority’s published Administrative Compliance Fee for subsequent offenses.

The Authority reserves the right to modify this plan as conditions change.

If drought conditions worsen, Emergency Restrictions will be enacted.

If you have questions about the Authority's Drought Contingency Plan, please contact Customer Service at 853-5700 or send an email.