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Did You

  • The cost of one bottle of water from a vending machine is equivalent to the cost of drinking 8 glasses of tap water every day for a year.
  • A gallon of water weighs 8.34 pounds.
  • The Water Authority maintains almost 1500 miles of drinking water pipes. If you put them end-to-end, they would stretch from Roanoke to Colorado Springs, CO.
  • At one drip per second, a faucet can leak 3,000 gallons of water per year.
  • Water is the only substance naturally found on earth as a solid, liquid and gas.
  • Over 713 gallons of water go into the production of one cotton T-shirt.
  • The Authority’s Water Pollution Control Plant is regarded as one of the best bird-watching areas in the mid-Atlantic region.
  • The Water Authority maintains over 6,000 fire hydrants in our service area. Fire hydrants are connected to the public drinking water distribution lines, so water from a fire hydrant is drinking water.
  • There are over 23,000 manholes in our service area.
  • Carvins Cove Natural Reserve is the second largest municipal park in the United States.
  • The Authority’s Water Pollution Control Plant covers over 100 acres of land.
  • More people in the world have a mobile phone than have a toilet.
  • The Water Authority treats 19-million gallons of drinking water a day although we have the capacity to treat 56-million gallons per day.
  • The Authority’s Water Pollution Control Plant treats almost 37-million gallons of wastewater a day from all across the Roanoke Valley.
  • There are 51 drinking water storage tanks in our service area. They each hold between 500,000 – 2-million gallons of water.
  • Most of the treated drinking water used in a home is for toilet flushing.

water drops



Emergency Restrictions Action Steps

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Stage 3: Emergency Restrictions Action Steps

During the continued existence of extraordinary drought conditions, the Western Virginia Water Authority may require that certain uses of water not essential to public health, safety and welfare be curtailed. In addition to the action steps in place under Voluntary Conservation and Mandatory Restrictions, the following Emergency Restrictions will be in effect:
  • All public water uses not required for health or safety will be prohibited;
  • Fire hydrant use will only be permitted for fire protection;
  • Watering outdoor vegetation will be prohibited, except from a watering can or other container not exceeding three-gallons in capacity or with recycled water. Any person regularly engaged in the sale of plants will be permitted to irrigate only in amounts necessary to prevent the loss of nursery stock;
  • Golf courses will not be permitted to water fairways, and greens can only be watered before 10 a.m. and after 12 midnight;
  • The filling or refilling of swimming pools or wading pools will be prohibited; and
  • Residential customers who exceed the greater of 5,000 gallons per month of consumption or use more than their base usage for the same period in the previous year will be charged two-times the prevailing second-tier consumption rates for their first month’s violation and for each subsequent violation. Residential customers who continue to exceed the greater of 5,000 gallons per month of consumption or use more than their base usage for the same period in the previous year will be subject to water service termination and reconnection fees.

The Authority reserves the right to modify this plan as conditions change.

If you have questions about the Authority's Drought Contingency Plan, please contact Customer Service at 853-5700 or send an email.