Western Virginia Water Authority
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Current Outages Map
Is there a water line break in your area? Search for your address on our Outage Map to see outages and estimated times of repair.
3/1/2026
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Reservoir Levels
Click to see today's reservoir levels.
3/1/2026
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Boil Water Advisory - Limited Area- Lifted
Boil Water Advisory for a limited number of customers in North Botetourt County has been lifted
3/2/2026
Wastewater Forms and Policies
Wastewater Rules and Regulations
General Forms
Fats, oil and grease (FOG) in wastewater can result in the decreased carrying capacity of sewers due to congealed, cooled grease which coats the inside of the pipes. Once a pipe becomes constricted, the potential for a blockage increases. Blockages can and will eventually cause sanitary sewer overflows. The FOG Policy is to protect public health by eliminating sanitary sewer system overflows due to FOG and reduce the amount of FOG discharged to the sanitary sewer system while reducing maintenance costs for the Authority’s customers and improving operation of the collection system. Any wastewater, which contains FOG, shall only be discharged into the Authority’s sanitary sewer system under the conditions of this Policy and with a valid FOG discharge permit.
FOG Discharge Permit Application
Preliminary Pretreatment Wastewater Form
Sanitary Sewer Overflow and Cleanout Policy
Wastewater Rules and Regulations
Regulating Inflow and Infiltration
Private Connection I&I Rules and Regulations
I&I Inspection Request Form
Instructions for Viewing & Printing I&I Letters of Conformity
Septic Haulers Applications and Policies
The Western Virginia Water Authority accepts septic tank discharges from septic haulers with a valid discharge permit between the hours of 7:00 am to 7:00 pm Monday-Friday.
Septic Haulers wishing to discharge at the Roanoke Regional Water Pollution Control Plant must print, sign and submit the Septic Discharge Application and the Septic Deposit and Payment Policy below before a permit will be issued.
Septic Discharge Application
Septic Deposit and Payment Policy
Septic Tank Disposal Fees - see the miscellaneous fees page of Rates and Fees
Septic Discharge Forms and Applications
Special Event Application for Temporary Wastewater Discharge Permit
Significant Discharger Application Form
Wastewater Local Limits for Discharges
Roanoke Regional Water Pollution Control Plant
1502 Brownlee Avenue, S.E.
Roanoke, VA 24014
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