Western Virginia Water Authority
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Reservoir Levels
Click to see today's reservoir levels.
6/15/2026
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Voluntary Water Conservation is Now in Effect
The Western Virginia Water Authority is asking customers to voluntarily reduce their water usage
7/9/2026 9:25:00 AM
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Use Water Wisely
Small changes can make a big impact. Using water wisely is one of the easiest ways to help protect our water supplies while also lowering your utility bill.
6/15/2026
Doing Business With Us
What kind of business is the Authority?
The Western Virginia Water Authority is a public service authority formed and existing in accordance with the provisions of Chapter 51 of Title 15.2 of the Code of Virginia, 1950, as amended, the Virginia Water and Waste Authorities Act 15.2-5100 – 15.2-5158.What is the Authority’s address?
The Authority’s main headquarters is the Coulter Building in Downtown Roanoke located at 601 S. Jefferson Street, Suite 200, 24011. A general mail address has been established, PO Box 1140 Roanoke, VA 24006-1140 for billing purposes and general use by divisions that do not have established mail delivery. Each operating area may publish its own mail address if it currently has regular mail delivery.What is the Tax ID for the Authority?
The federal tax id for the Authority is 20-0897714. The Authority is sales tax exempt. The W9 form is available in our Financial Documents section.