Western Virginia Water Authority
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Boil Water Advisory - Limited Area
Boil Water Advisory for a limited number of customers on Denise Circle, Sourwood Street, and Wesvan Drive Roanoke
11/8/2025
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40 Years After - Remembering the Flood of 1985
11/5/2025 3:17:00 PM
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Dig with Care
Be safe. Call 811 before you dig.
8/29/2025 8:30:00 AM
View and Pay Your Bill
Customer Web Portal - Pay Your Bill Here
Customer Web is our online site where you can manage your payment profile(s), sign up for paperless billing, review consumption graphs, view detailed account information, sign up for text or email alerts and pay your bill.
Payment Options
We offer several convenient options to pay your bill including automatic bank drafting and eCheck or credit card payments by phone or web.
Customer Connect
You can register on our website to see daily or hourly consumption (a great tool if you are checking for leaks!), sign up for alerts if your water consumption increases, and get tips on how to save on your water bill.
Winter Averaging
We calculate your residential sewer flow charges based on water consumption during the months of January, February and March when water consumption is usually the lowest. This amount is used to calculate the amount that you will be billed the rest of the year. If you use less water than your calculated winter average during any month, your sewer volume charge will be based on the lower water consumption for that billing period..
