This project will install a new pumping station (the New 1385 Hollins Pump Station), located on a parcel owned by Hollins University, that will serve the 1385 HGL pressure zone and supplement the existing Hollins Road Pumping station, which is currently a bottleneck in the system. The project will also install approximately 5,000 linear feet of 16-inch transmission main along Williamson Road, from the proposed Hollins Pump Station site, running eastwards to connect to a recently installed (2024) 1,000 linear feet 16-inch line (Hollins to Botetourt Waterline Project) that extends to the Roanoke County-Botetourt County border, where the current Williamson Road Waterline Project picks up again. 

The project is expected to be completed by Fall 2026. 

1. Initial Excavation:  The Contractor will mobilize and excavate a trench for the new water pipe.

2. Pipe Installation:  The Contractor will install new water pipe in the trench.

3. Trench Backfill:  The Contractor will place stone/soil material in the trench around the water pipe and compact up to original grade.

4. Paving Patch:  The Contractor will patch any trench where cuts are made in the asphalt with a temporary base asphalt mix and at the end of the project final asphalt restorations will be completed if required by the locality. In some cases, the local agency (VDOT or locality) will have plans to mill and pave themselves.

5. Final Restorations:  Restoration of the project will be addressed as construction efforts are completed and in coordination with weather conditions. Contractor will be required to come back to re-seed and grade (if necessary) within one year of project completion.

Q: Will I be notified before construction begins?

A: Yes. There will be multiple communication efforts between design and the beginning of construction.    Information will be available on the WVWA webpage and also provided through the automated phone system.  

 Q: Will my driveway be accessible during construction?

A: Yes. We will be providing access to driveways through the duration of the project. We will work with property owners and businesses to coordinate the work schedule to meet your travel needs.

 Q: Will I lose water service during the construction?

A: Our plan includes installation of the new waterline while leaving the existing system in place. There may be short periods of service interruption in the event that the existing system is damaged, however, providing continuous water service throughout the construction phase is our goal. You will be notified of any planned or unplanned disruption in service via the automated phone system.  

 Q: Will I have access to the new waterline immediately?

A: The waterline will need to be fully installed, tested for leaks and quality, and flushed/sampled for Bac-T prior to switching the customers over from the old waterlines to the new waterlines. Communication will be provided prior to switching customers, as there will be a short disruption in service during the switch.    

Q: Is there anything that I will see that could be confusing?

A: During construction, a new service line will be installed next to your existing meter. You will still be on the current system until the project is fully complete, so don’t be frustrated if your flow doesn’t change once you see a service line has been constructed. In some cases, there can be 30-60 days between service install and the switch to a new system.

 Q: How will restoration / repairing damage to grass be handled?

A: Any alteration to your property will be restored as soon as possible based on the project schedule. There will be WVWA representatives on site to communicate with property owners about when the restoration will occur and to address any questions that you may have about the project. Contact information for WVWA representatives will be communicated before work begins.

 Q: Will travel be impacted (cars and or school buses)?

A: A Maintenance of Traffic plan will be developed by WVWA to provide constant travel access in the project area throughout the duration of the project. Maintaining school bus pick-up and drop-off routes and schedules will be a priority.