The project consists of replacement of approximately 22,000 feet of existing cast iron water lines with new 12 inch and 8 inch water lines. 

The project will offer improved distribution water flows, reduction of water service disruption by replacing old lines and valves, more fire hydrants in the project area, and replacement of service lines to customer’s meters.  The project began in January 2024 is now complete. 

The project was completed in early 2025. 

Q: Will I be notified before construction begins?

A: Yes. There will be multiple communication efforts between now and the beginning of construction.    Information will be available on the WVWA webpage and also provided through the automated phone system.  

 Q: Will my driveway be accessible during construction?

A: Yes. We will be providing access to driveways through the duration of the project. We will work with property owners and businesses to coordinate the work schedule to meet your travel needs.

 Q: Will I lose water service during the construction?

A: Our plan includes installation of the new waterline while leaving the existing system in place. There may be short periods of service interruption in the event that the existing system is damaged, however, providing continuous water service throughout the construction phase is our goal. You will be notified of any planned or scheduled disruption in service will via the automated phone system.  

 Q: Will I have access to the new waterline immediately?

A: The waterline will need to be fully installed, tested for leaks and quality, and flushed prior to switching the customers over from the old waterlines to the new waterlines. Communication will be provided prior to switching customers as there will be a short disruption in service during the switch.    

Q: Is there anything that I will see that could be confusing?

A: During construction, a new service line will be installed next to your existing meter. You will still be  on the current system until the project is fully complete so don’t be frustrated if your flow  doesn’t change once you see a service line has been constructed.  

 Q: How will restoration / repairing damage to grass be handled?

A: Any alteration to your property will be restored as soon as possible. There will be WVWA representatives on site full time to communicate with property owners about when the restoration will occur and to address any questions that you may have about the project.

 Q: Will travel be impacted (cars and or school buses)?

A: A Maintenance of Traffic plan will be developed by WVWA to provide constant travel access in the project area throughout the duration of the project. Maintaining school bus pick-up and drop-off routes and schedules will be a priority.