Western Virginia Water Authority Vision Statement

The vision of the Western Virginia Water Authority is to enhance the well-being and quality of life for our regional community. We will accomplish this vision:

• By being a leader in regional cooperation
• Through the effective use of technology and innovative water management practices
• With a highly skilled and motivated team of employees; and
• By protecting natural resources through education and conservation.

Western Virginia Water Authority Mission Statement

The mission of the Western Virginia Water Authority is to protect and manage essential water resources through the delivery of quality water and wastewater service to our customers.

Western Virginia Water Authority DEI Vision Statement

We are building a pipeline of diverse talents and opportunities in an environment that reflects our IDEAs - Inclusion, Diversity, Equity and Action by connecting with our employees, customers and community.  In 2021, the employees of the Authority formed the IDEA Team to focus on Inclusion, Diversity, Equity and Action.  Focus areas of the working groups will be Governance Policies, Recruitment and Retention, Special Events and Education and Training.

Our Core Values

The Core Values of the Western Virginia Water Authority are STAIRS that guide and direct the organization and culture.

Stewardship:   We will operate and maintain our assets in a manner that is safe and enhances the quality of life for our customers, community and environment.

Teamwork:  We will cooperate, collaborate and communicate as one inclusive team to achieve shared goals and outcomes.

Accountability:  We will take ownership and responsibility for our actions and outcomes to accomplish our mission and objectives.