Our walk-in customer service and payment lobby is closed until further notice.  Please click Payment Options for a listing of all the ways you can pay your bill or call us at 853.5700.

Did You

  • The cost of one bottle of water from a vending machine is equivalent to the cost of drinking 8 glasses of tap water every day for a year.
  • A gallon of water weighs 8.34 pounds.
  • The Water Authority maintains almost 1500 miles of drinking water pipes. If you put them end-to-end, they would stretch from Roanoke to Colorado Springs, CO.
  • At one drip per second, a faucet can leak 3,000 gallons of water per year.
  • Water is the only substance naturally found on earth as a solid, liquid and gas.
  • Over 713 gallons of water go into the production of one cotton T-shirt.
  • The Authority’s Water Pollution Control Plant is regarded as one of the best bird-watching areas in the mid-Atlantic region.
  • The Water Authority maintains over 6,000 fire hydrants in our service area. Fire hydrants are connected to the public drinking water distribution lines, so water from a fire hydrant is drinking water.
  • There are over 23,000 manholes in our service area.
  • Carvins Cove Natural Reserve is the second largest municipal park in the United States.
  • The Authority’s Water Pollution Control Plant covers over 100 acres of land.
  • More people in the world have a mobile phone than have a toilet.
  • The Water Authority treats 19-million gallons of drinking water a day although we have the capacity to treat 56-million gallons per day.
  • The Authority’s Water Pollution Control Plant treats almost 37-million gallons of wastewater a day from all across the Roanoke Valley.
  • There are 51 drinking water storage tanks in our service area. They each hold between 500,000 – 2-million gallons of water.
  • Most of the treated drinking water used in a home is for toilet flushing.

water drops

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Carvins Cove Boat Landing Information

Post Date:05/23/2020

Let's work together to stay safe.

Now more than ever, please use the park responsibility.

Effective Monday, July 6, the Carvins Cove Boat Landing will resume normal summer hours and some amenities, including the bathrooms and picnic shelters,  will reopen. Kayak rentals will still be suspended because all guests share the same PFD.

  • The Boat Landing hours will return the normal summer operating hours of 6:30 am - 9:30 pm effective Monday, July 6.
  • The bathrooms and the picnic shelters will be open effective Monday, July 6.
  • Rental boats are not available, but personal boats can be launched
  • Trails are open for hiking, biking and horseback riding.
  • Fishing from the shore or a personal boat is permitted.
  • If you launch your own boat, you must provide your own PFD (personal flotation device).
  • Guests need to follow social distancing when on the fishing piers, boat launching sites, parking lot or any other area in the park.
  • Land use and boating fee collection is still temporarily suspended to minimize contact with our staff.  An online and kiosk usage fee collection system is being developed and will be deployed soon.  Fees to use Carvins Cove will resume at that time.

Please note that Saturdays and Sundays from 10am - 4pm are the busiest times at the Boat Landing.  Please consider visiting during the week when the park is not as crowded.


Information on Boating and Fishing

Information on Hiking, Biking, Horseback Riding

Information on Stand-Up Paddleboarding


Carvins Cove Natural Reserve Boat Landing
9644 Reservoir Road
Roanoke, VA 24019



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